1) What’s the eligibility criteria for the promotional pricing offer?

This offer is only applicable for registered Razorpay accounts that have been activated after 17th May and before 30th June 2021, and not valid for unregistered businesses.


2) What’s the timeframe for the promotional pricing offer?

The promotional pricing is applicable for all merchants who complete their signups between 17th May 00:00 AM till 30th June 11:59 PM. After the expiry of the promotional pricing offer, Instant Settlements can still be availed at 0.30%. You will also become eligible for Scheduled Same-day Settlements for a lower price based on your continued usage of payment products from Razorpay.


3)What payment modes does the promotional pricing cover?

The payment modes covered in the promotional pricing are -

Screenshot 2020-03-03 at 2.46.15 PM

     *Some payment methods might take time to get enabled and are subjected to the approval of our wallet/banking partners.


4) Is the offer applicable to existing / old merchants?

No, the promotional pricing is only offered to new businesses who sign up on Razorpay during the period between 4 March 00:00 AM and 30 April 11:59 PM.
However, if you are an existing merchant of Razorpay currently on our Standard pricing (2.0%), you can fill this quick survey and we will get the pricing changed for you in 1-2 working days. The other terms and conditions for the promotional pricing will apply to you as well.


5)How can I use Instant Settlements?

You can start using Instant Settlements by clicking on the Settle Now button at the top of your Settlements tab.


6) How can I start using this offer?

The Instant Settlements feature will be activated within one working day after the KYC process is complete and will be active for 50 days after that. For the duration of the offer, the daily limit for Instant Settlement at 0% is capped at Rs 10,000 or 40% of your daily settlement balance whichever is lower.


7) Does the offer apply to existing / old merchants?

No, the promotional pricing is only offered to new businesses who sign up on Razorpay during the period between 17th May 00:00 AM till 30th June 11:59 PM.