Account Activation

I have signed up with Razorpay. How do I complete my activation form?
You can login to your Razorpay account and refer to this short animation to find and complete the activation form in your dashboard.
Tue, 25 Sep, 2018 at 4:36 PM
What are the documents needed to sign-up?
Here are the Documents to be uploaded: Documents for registered business: One Business Proof (Certificate of Incorporation, Partnership deed, Service ta...
Thu, 22 Oct, 2020 at 9:42 PM
Where do I find the templates for website policies?
Please find the sample templates for website policies here: Privacy Policy Refund Policy Terms and Conditions 
Tue, 25 Sep, 2018 at 4:37 PM
I have submitted my activation form. When will my account get activated?
Activation of an account is subject to approval from our banking partners (Working days do not include Saturdays, Sundays and bank holidays) Our team will ...
Fri, 14 Sep, 2018 at 11:22 PM
My account is not yet activated, it's been too long since I got any update, what do I do?
We try our best to have everyone's account activated on time, however since you haven’t received an update on this, please file a grievance over here: ...
Mon, 1 Oct, 2018 at 3:51 PM
I have submitted my activation form but my account is not activated. Can I start integrating?
Yes you can. Please refer to our integration documentation at If you face any issue during the integration, please raise...
Wed, 13 Feb, 2019 at 4:18 PM
I had submitted the form long back. How do I get my account activated?
Please check if you have received a mail from us around the time you submitted the activation form and revert on the mail thread. If you don’t see any mail,...
Tue, 11 Sep, 2018 at 10:41 AM
Do you support unregistered businesses?
Yes, we do support freelancers/individuals/unregistered business entities. You can sign up here and submit your activation form. Get started on accepting pa...
Thu, 22 Oct, 2020 at 9:43 PM
What are the payment methods supported?
We support payments through Cards, Netbanking, UPI and Wallets. You may find more about this here ...
Fri, 1 Mar, 2019 at 2:38 PM
Special anniversary pricing offer
1) What’s the eligibility criteria for the promotional pricing offer? This offer is only applicable for registered Razorpay accounts that have been activat...
Tue, 22 Jun, 2021 at 2:14 PM