Account Configuration

How do I change the email ID where I receive the transaction related mail?
You can add the transaction email from your Dashboard itself. To add a transaction email to your account follow the below steps. Login to Dashboard Cl...
Mon, 1 Oct, 2018 at 3:52 PM
How do I change my login/registered email ID of my account?
Please drop us a request by raising a request: with the new email ID to be change to. Kindly ensure the new email ID is not al...
Wed, 12 Sep, 2018 at 5:20 PM
How do I update my bank account information?
You can now request for a change in bank account details from the Dashboard itself. Login to Dashboard. Go to `Profile` [left panel]. Click on `Request ...
Wed, 12 Sep, 2018 at 5:21 PM
What do Webhooks do?
Webhook is a server-to-server call which will trigger the events which are scheduled on the Razorpay Dashboard. You can refer to the detailed documentation...
Wed, 12 Sep, 2018 at 5:22 PM
How do I customize my checkout?
You can customize name, description, theme color and logo in checkout form using name, description, themecolor and image options respectively. Please refer...
Wed, 12 Sep, 2018 at 5:22 PM
My account is activated. How do I switch to live mode?
Kindly login to your Dashboard and select the dropdown Live mode on the top right corner next to GST Details.
Wed, 12 Sep, 2018 at 5:23 PM
I don’t see certain methods on my checkout? How do I integrate them?
Please note there is no integration needed to enable a specific method. To enable certain method on your account, please raise a request: https://razorpay.c...
Wed, 12 Sep, 2018 at 5:25 PM
How do I update my business name on the payment confirmation mail sent by Razorpay?
In order to change your billing label which is reflected in the automated mails sent by Razorpay to the customers, please submit your request by filling out...
Mon, 1 Oct, 2018 at 3:55 PM
Can I disable the customer receipt mails from Razorpay?
Customer receipt emails are the emails that the customers receive for the transactions on their account (payments or refunds). Unfortunately, this is mandat...
Mon, 1 Oct, 2018 at 3:58 PM
How do I close my Razorpay account?
Please submit a request by filling out the form: with use case as to why you would like to close your Razorpay account.
Wed, 12 Sep, 2018 at 5:27 PM