What are the prerequisites for an organization to use Insurance?
Your organization has to be a user of RazorpayX Payroll and needs to use XPayroll for employee salary transfers and all applicable compliances like TDS, PF...
Wed, 31 Mar, 2021 at 1:00 PM
What are the different insurance plans available?
We have 3 plans available - Starter: Covers all basic benefits of health insurance after a 30 day waiting period. Pre-Existing Diseases are covered aft...
Wed, 31 Mar, 2021 at 1:01 PM
Can we opt to cover family members?
Yes, you have three policy design options: E plan: Covers employees only. ESC plan: Covers employees, spouse, and upto 4 dependent children. ESCP ...
Wed, 31 Mar, 2021 at 1:02 PM
Can I take the policy for specific employees?
No, group insurance doesn’t allow for any selection except for employees who are covered under ESIC. You will have to cover all your employees who are prese...
Wed, 31 Mar, 2021 at 1:03 PM
Can I take the policy for specific family members?
No, group insurance doesn't allow any selection. If you choose to take the ESC plan, you will have to cover spouses of all married employees and all ...
Wed, 31 Mar, 2021 at 1:04 PM
Can I add new employees after the initial purchase of Insurance?
Yes, you have the option to add employees in the following scenarios - New employees who join your organization. New dependents who are added (this is...
Wed, 31 Mar, 2021 at 1:06 PM
What if an employee leaves the organization after I’ve purchased Insurance?
When an employee leaves the organization, you get a prorated refund on the basis of the time remaining in the 1-year policy period. Example - If the annual ...
Wed, 31 Mar, 2021 at 1:07 PM
What is the timeline for the refund to come?
The entire refund process for Insurance takes 2-3 weeks from the employees date of exit. The process for refund involves the insurer (ICICI Lombard) checkin...
Wed, 31 Mar, 2021 at 1:08 PM
Do you have a list of all the cashless hospitals that are present?
ICICI Lombard has 6500+ hospitals where cashless facilities are available. The entire list is available here. On Plum’s app your employees will be able to s...
Wed, 31 Mar, 2021 at 1:10 PM
Can we cover Contractors under the Insurance plan?
No, currently the Insurance plans on XPayroll are available for employees only.
Wed, 31 Mar, 2021 at 1:11 PM