Payments

I booked a ticket but I did not receive a confirmation mail. Whats is the status of the transaction?
Upon a successful transaction, you will receive a confirmation email from Razorpay. We are a payment gateway and only facilitate the merchant with online pa...
Fri, 4 Feb, 2022 at 12:33 PM
How do I check the status of my payment/order?
Upon a successful transaction, you will receive a confirmation email from Razorpay. We are a payment gateway and only facilitate the merchant with online pa...
Fri, 21 May, 2021 at 11:39 AM
What should I do if I do not receive a payment confirmation mail from Razorpay?
You can raise a request with us here . Select the category as `I am a customer` select the nature of your request and remember to provide your email id, scr...
Fri, 21 May, 2021 at 11:39 AM
I do not recognize the transaction that I’ve been charged for. Can you help me?
Yes, we can. Please provide the below details by raising a request here and we will get back to you at the earliest:  A common email id you use for making...
Fri, 21 May, 2021 at 11:39 AM
My card details are saved on Razorpay. How do I remove it ?
Saving card details on Razorpay is at the discretion of the customer attempting the transaction and is optional. We are PCI DSS complaint, rest assured your...
Fri, 21 May, 2021 at 11:39 AM
I have done duplicate transactions towards the same order/service. How do I get a refund?
 We are a payment gateway and only facilitate the merchant with online payments. We request you to contact the merchant with the transaction details for a r...
Fri, 21 May, 2021 at 11:39 AM