Refunds

Why does it take so long for a refund to be credited to my account?
There are several factors and processes involved during a refund process due to which we advise waiting for 10-12 working days. To know more about refund pr...
Fri, 21 May, 2021 at 11:38 AM
How do I check the status of my refund ?
Once the merchant initiates the refund , a confirmation email is sent to your email ID( the email ID that was used at the time of transaction).   This mean...
Fri, 21 May, 2021 at 11:39 AM
What should I do if I do not receive a refund confirmation mail from Razorpay?
A refund confirmation  mail is sent  upon a successful refund.  If you have not received a confirmation, we suggest that you contact the merchant for furthe...
Fri, 21 May, 2021 at 11:38 AM
I have not received my refund even after 10-12 working days. What should I do now?
Refunds are ideally credited  to you in 10-12 working days. In case you have not received your refund, kindly check the status of your refund here and follo...
Fri, 21 May, 2021 at 11:39 AM