Support Knowledgebase

Here are the steps for onboarding your new employees on Opfin.    Log in to your dashboard and click on the ‘People’ tab.  To add new employees to yo...

Here are the steps to execute your first payroll on Opfin.  Step 1: Log in to your Opfin account  Step 2: After you log in, your Opfin dashboard w...

You can control login access for both employees and contractors. Do note that once you dismiss someone, their login is immediately disabled as well.   ...

When Opfin displays a particular payment's status as "In Progress", then that implies that we have passed the payment on to the bank for proc...

An employee is a person with a fixed monthly salary, who will automatically be included in every month's payroll. Opfin optimizes the salary structure ...

It may be required to convert an employee to a contractor, or the other way around, if the employment scenario changes. To do this - Go to the People p...

Please ensure that the person is added to your organization. This can be either as an employee or a contractor. Go to that person's profile from the ...

First, please ensure that the email address entered in XPayroll for the new employee or contractor is accurate. Typos in the email are the most frequent rea...