| Date | Change Update | Applicable POD | Effective Date |
23/6/2023 | Turbo UPI | All PODs | 23/6/2023 |
Clarification:
| Post Onboarding | - |
| Change Update | Description |
| Turbo UPI | Turbo UPI queries should be highlighted to the Veera for further action until the SOP is rolled out for the same. |
| Clarification: If International enablement is rejected; response is to be shared If Risk has disabled Live, CNX cannot unsuspend the account | If International enablement is rejected, agents cannot call out the risk reasons quoted directly to the merchant. A standard response will be shared after internal calibration. If Risk has disabled Live, CNX cannot unsuspend the account |