Change Update/Clarification | Description | Applicable POD | Effective Date |
Makers not allowed to raise outbound ticket | Makers cannot raise outbound tickets to MX. All details should be requested via the dashboard only. However, in edge cases where the dashboard has no option to request the details, a ticket can be raised with relevant notes. Also, the same has to be highlighted so that we can find an alternative on the dashboard.e.g., Few Gaming MX to share screen recordings of the game. | CNX Makers | 24/07/2023 |
Clarification: Make My Trip SLA | - It is mandatory for MX to share the SLA with the seal and signature of the third-party company, like Make My Trip, or MX has to share email from the third-party. - Activation workflow can be raised only if either of the requirements are fulfilled. - If it is an online agreement like Make My Trip, is the seal or signature mandatory? Clarity will be given based on risk confirmation | Pre Onboarding | - |
Clarification: Easy NC Flow | If letterhead is required from MX, an NC can be raised using the Undertaking Document Option. The sample document will be available for MX reference after NC is raised. | Pre Onboarding | - |
24th July, 2023 Print
Modified on: Mon, 24 Jul, 2023 at 7:29 PM