Change Update/Clarification/Reiteration	Description	Applicable POD	Effective Date
Educate MX on the refund credit option	Agents are expected to educate MX regarding adding refund credits if MX has issues with refunding and has a low balance.	All post-onboarding, CTC, and chat	27/07/2023
AAB Reiteration	- AAB offline usage instructions	All PODS	-
Clarity - Disablement of Add Funds	- Canned response to be shared will be shared by Tomorrow EOD. - Any scenarios or queries related to adding funds should be collated and shared with the RZP Team via email.	All post-onboarding, CTC, and chat	-