Change Update/Clarification/Reiteration | Description | Applicable POD | Effective Date |
Add Funds (to the live balance) | This feature has been removed from the MX dashboard. This is | All PODs | 26/07/2023 |
Payment Failure Frontend Tool: Reiteration | Agent to navigate to the Error Code section of the failed payment page, use the same on the Payment Failure Frontend Tool to fetch the reason and action. If they are unable to find details for a particular Error code, move the ticket to tech support for further investigation. | Omni & Post-onboarding | 27/06/2023 |
26th July, 2023 Print
Modified on: Thu, 27 Jul, 2023 at 11:06 PM