Date | Topic | Sub Topic | POD | Effective Date |
6 Dec | Admin dashboard ramp down | With SAV in place the admin dashboard has been ramped down [Transactions, Refunds, Settlements, Acc actions, Instrument requests] for the agents of Enterprise Support & BSO priority queue | BSO priority & Enterprise Support | 6 Dec |
6 Dec | Re iteration on the child ticket etiquette for Banking ops pricing comments | KB has been updated on the etiquette to be followed by the agents while creating child tickets to the RM team for pricing comments: link | Post Onboarding | 6 Dec |
06 Dec 23 Print
Modified on: Thu, 7 Dec, 2023 at 10:12 AM