Date | Topic | Sub Topic | POD | Effective Date |
8 Dec | Ticket etiquettes for the activation tiketing teams | The new ticketing etiquettes on the tiket resolution to be followed by the agents of the ticketing team on the mentioned scenarios [ UR-NC, NC-NC, UR-KQU, KQU-KQU] | Activation ticketing | 8 Dec |
8 Dec | Policy wizard V2 | The website wizard V2 is now ramped up to 50% as on 08 Dec 2023.With this new enhancement system will automatically perform the checks on merchant’s website which will identify the policy pages & will prompt the merchant to add the missing policy pages. | Onboarding | FYI only |
8 Dec | Policy wizard for Nocode merchants | As per the RBI’s new guidelines, policy pages have been introduced to the No code merchants[KLA], during the onboarding journey where the merchant inputs few details & policy pages will be created. This has been ramped up to 50% as on Dec 8th | Onboarding | FYI only |
8 Dec | GST update - New flow | he new enhancement of the “Update GSTIN’ process has been ramped up to 50%. With this enhancement, merchants can auto-update the GSTIN details via the API based validations. This will eliminate the SV for ‘Toggle GSTIN update’ by 300 wfs per month. | Post Onboarding | FYI only |
08 Dec 2023 Print
Modified on: Mon, 11 Dec, 2023 at 12:04 AM