MCC change requests to be routed to SRT team
| Date | Topic | Details | POD | Effective Date |
| 09-01-2024 | MCC change requests to be routed to SRT team | Merchants reaching out on Support tickets requesting for updating the website and the same requires MCC update: Scenario 1: Existing website workflow in the checkers bucket: Mark the BSO ticket as Pending with SRT and do not action on the same Scenario 2: No WFs present for updating the website - guide the merchant on navigating to the self serve section on the DB to add/update new website PS: Ensure that the website is live and all the policy pages are updated as per the requirement | Post onboarding - BSO | 10-1-2024 |