Date	Topic	Details	POD	Effective Date
May 6, 2024	Disablement of CC on UPI	Agents to park these to banking ops [support@bankingops] group on FD by creating a child ticket The agents would have to update the below mentioned details in the child ticket: The format would be as follows: 1. MID 2. Requirement - enablement or disablement 3. Terminal ID for following gateway - ICICI UPI - Axis UPI -Yes bank UPI -HDFC UPI 4. Reason for enablement or disablement	POST Onboarding	May 6, 2024
May 6, 2024	Enhancement in the bot flows	We have updated around 60+ bot flows for pre onboarding [sub categories] This will be detailed out over a separate mail	Pre Onboarding	May 6, 2024
May 6, 2024	Re - Iteration [ Bank account NC]	Agents to guide the merchant on how to raise NC for video of canceled cheque Also agents to help merchant navigate on the tool tip on assistance for the same on merchant db	Pre Onboarding	May 6, 2024