Date | Topic | Details | POD | Effective Date |
May 7, 2024 | Re iteration - Removal of NGO as business type | Please note that NGO as a business type has been removed. Checkers to ensure that to change the business type manually at the time of activation [applicable for older acccounts who had signed up as NGO] | RZP_Checkers | May 7, 2024 |
May 7, 2024 | NC calling etiquette - Update | Wrt the update shared as on April 29, - Agents to prioritise the number shared by the merchant over any NC responses first & then opt for the other options. - If merchant doesn't response to the call twice [for the first 1st preference] agents may try reaching out to the second preference | Pre Onboarding | May 7, 2024 |
May 07 2024 Print
Modified on: Wed, 8 May, 2024 at 9:05 AM