Date	Topic	Details	POD	Effective Date
May 7, 2024	Re iteration - Removal of NGO as business type	Please note that NGO as a business type has been removed. Checkers to ensure that to change the business type manually at the time of activation [applicable for older acccounts who had signed up as NGO]	RZP_Checkers	May 7, 2024
May 7, 2024	NC calling etiquette - Update	Wrt the update shared as on April 29, - Agents to prioritise the number shared by the merchant over any NC responses first & then opt for the other options. - If merchant doesn't response to the call twice [for the first 1st preference] agents may try reaching out to the second preference	Pre Onboarding	May 7, 2024