DateTopicDetailsPODEffective Date
May 8, 2024SAV 2.0 - LaunchSAV 2.0 launched:
- Agents will now be able to access the payment methodwise successrate
- Failed payment L2 deepdive - the next steps will now guide the agents whether or not to park the tickets to the tech team
Post OnboardingMay 8, 2024
May 8, 2024Handling Rejected + Blacklisted Merchants reaching out via support portalPlease refer to the detailed KB aticle: LinkPre Onboarding [ Ticket/Chat/Call]May 8, 2024