Date | Topic | Details | POD | Effective Date |
May 8, 2024 | SAV 2.0 - Launch | SAV 2.0 launched: - Agents will now be able to access the payment methodwise successrate - Failed payment L2 deepdive - the next steps will now guide the agents whether or not to park the tickets to the tech team | Post Onboarding | May 8, 2024 |
May 8, 2024 | Handling Rejected + Blacklisted Merchants reaching out via support portal | Please refer to the detailed KB aticle: Link | Pre Onboarding [ Ticket/Chat/Call] | May 8, 2024 |
May 08 2024 Print
Modified on: Wed, 8 May, 2024 at 6:43 PM