| Date | Topic | Details | POD | Effective Date |
| May 13, 2024 | Reiteration - SAV 2.0 | SAV 2.0 launched: - Agents will now be able to access the payment methodwise successrate - Failed payment L2 deepdive - the next steps will now guide the agents whether or not to park the tickets to the tech team | Post Onboarding | NA |
| May 13, 2024 | ENPS survey sent to agents | Agents to take the feedback for ENPS survey sent | All PoDs | NA |
| May 13, 2024 | Reiteration - Terminal edit process | Doc : Link | Post Onboarding | NA |
| May 13, 2024 | Homepage - New UI scaleup | Scaleup of our new homepage to unmanaged users has been ramped for upto 50K MTUs | All PoDs | NA |
13 May 2024 Print
Modified on: Tue, 14 May, 2024 at 11:24 AM