DateTopicDetailsPODEffective Date
August 20, 2024VCIPProcess: https://razorpay-ind.freshdesk.com/a/solutions/articles/82000912838?portalId=82000019771Post OnboardingAugust 20, 2024
August 20, 2024Maker and checker variance - FD identifierCheckers would have to choose the option as 'Merchant requested' for cases where the WF is being rejected because the merchant has asked for the same.CheckersAugust 20, 2024
August 20, 2024Due diligence while onboarding merchants with the business type 'Utilities' MCC: 4900Agents have to get a clear understanding on the business use case.
- If the merchant wants PG so that their end customer directly pays the bills, recharges etc.
Or
- If the use case is to add money to the wallet where the end customer utilises the funds from the wallets for recharge/bill payments etc. [ In this case the subcategory has to be updated as : Wallet top-up]
Pre onboarding & Post OnboardingAugust 20, 2024
August 20, 2024Reiteration on the dedupe processDedupe under review [Brandlist] : SOP LINKPre onboardingAugust 20, 2024