| Change Update/Clarification/Reiteration | Description | Applicable POD | Effective Date |
| System Level Change: Freshdesk: Google solution for CNX | The user should login to Gmail using new default password hell0R@azors1234 and change password FD access: https://razorpay-ind.myfreshworks.com/ Password Reset > Click on Forget Password. Reference Doc | All Folks in CNX | 02/08/2023 |
| Reiteration | - Agents cannot raise doubts on child tickets to checkers for MCC, BMC clarifications, etc. | ACT-Makers ticketing, and BSO workflows | - |
| Reiteration | MRC PC to be reiterated across PODS. @quarath | ACT-Makers ticketing, and BSO workflows | - |
1st Aug, 2023 Print
Modified on: Wed, 2 Aug, 2023 at 10:41 AM