| Date | Topic | Sub Topic | POD |
13 Oct | Format for requesting Banking Ops comments | All the agents requesting comments from Banking Ops team for pricing should use the canned response: Banking Ops Comments Template here after. PS: Any other additional details that are being passed should also be shared across | All PoDs |
| Partial settlements | Please refer to this article to know more about: 1. What Partial settlements are 2. How to know if the merchant is on Partial settlements? 3. Understanding Partial settlements logic 4. How will you know if the said settlement is a partial settlement? | All PoDs | |
| Agent Item update | The agents are supposed to be updating the Agent Item as Auto refund for all queries which are being raised for queries with regards to auto-refunds | All PoDs |
13 Oct, 2023 Print
Modified on: Mon, 16 Oct, 2023 at 4:41 PM