Date | Topic | Sub Topic | POD | Effective Date |
18 Oct | Update on WF title and Description | Agents should not be adding "Title" or "Description" for the Workflows which are raised by the merchants - These workflows would ideally be for a self serve action. Example: Toggle Merchant Website | All PoDs | 18 Oct |
Addition of call summary | Enterprise support agents to update the call summary for calls attempted to connect with the merchant | Enterprise support |
18 Oct 2023 Print
Modified on: Wed, 18 Oct, 2023 at 6:09 PM