Date	Topic	Sub Topic	POD	Effective Date
25 Oct	Article updates on KB	Articles related to the following topics have been updated on KB: - Invoices - Enabling direct transfer - Razorpay.me - Business Name change - Contact no. change - EMI - Smart collect	Post Onboarding PODS	25 Oct
25 Oct	Addition of Agent Item on freshdesk	Agent Item related to the 'Partial settlements' has been updated. Transaction & settlement related >> Settlement related >> Partial settlements Agents are supposed to use this wherever applicable.	Post Onboarding PODS	25 Oct