Date | Topic | Sub Topic | POD | Effective Date |
2 Nov | KQU script Automation on the Mx dashboard | The KQU script(Reg Embargo) will now be automatically updated on the NC form of the Merchant dashboard, whenever merchant is responding to the NC. Updated script that is visible to Mx: "Update your KYC to help us get your account ready for activation when we resume onboarding new businesses. Thank you for choosing us." ![]() - Admin dashboard: Agents shouldn't send the KQU script from the admin dashboard while raising NC going forward. - Freshdesk, Freshchat: All the FD templates are upto-date. Agents to follow the BAU process | All applicable PODS | 2 Nov |
2 Nov | Updation on the Activation for the Merchant catgegories | Activation flow [Whitelist,Blacklist, Greylist] for few of the merchant categories/Sub-categories at the back end. There is no actions for the agents. | All PODS [Fyi Info] | 2 Nov |
2 Nov | SAV [Deductions & Percentage] | Issue with the SAV deductions [Platform fee & percentage] has been fixed. Agents can make use if the same | Post Onboarding | 2 Nov |
2 Nov | Change in Approvers - Postpaid Fee Model Change | Please note that all the Postpaid Fee Model approvals for KAM Merchants will be done by @Tarun Malhotra or @Mrinal Chaturvedi. | SRF Team | 2 Nov |
2 Nov | IDfy Enhancements | IDfy will now predict the MCCs based on the website scraping. - 3 Nearest MCCs ,Catgeory & Subcategory will be shown by the tool post web scraping. ![]() ![]() Actions for agents - Agents have to select the correct category/subcategory predicted rightly by the tool. - If the wrong MCC is reported by the tool, then the agent will have to select & update the right category/sub category from the dropdown. - Sharing the feedback on MCC is mandatory for all the agents | Pre onboarding [All Applicable] | 2 Nov |
2 Nov | Clarification | If a mx having 'Risk ODS blocked' tag, reaches out for ODS enablement, then these cases are to be transferred to the risk team. Please note: This is an interim update. We will get back with more details on the same at the earliest. | Post Onboarding | 2 Nov |
02 Nov 2023 Print
Modified on: Fri, 3 Nov, 2023 at 3:57 AM