November
Date Topic Sub Topic POD Effective Date 2 Nov KQU script Automation on the Mx dashboard The KQU script(Reg Embargo) will now be automatically update...
Fri, 3 Nov, 2023 at 3:57 AM
Date Topic Subtopic POD Effective Date 3 Nov Process for Enabling & Disabling RTB [Razorpay Trusted Business] Steps/Process to enable & disa...
Sat, 4 Nov, 2023 at 9:30 PM
Date Topic Subtopic POD Effective Date 6 Nov Update on Mandatory field updation The agents would have to update the Current Activation status fiel...
Tue, 7 Nov, 2023 at 5:30 PM
Date Topic Subtopic POD Effective Date 9 Nov Exceptions for the bank account change process For deviations/approvals for the bank account change whe...
Mon, 13 Nov, 2023 at 11:12 PM
Date Topic Subtopic POD Effective Date 10 Nov Enhancements live on SAV Accounts' section is live on SAV for all the agents. All PODs 10 Nov 1...
Mon, 13 Nov, 2023 at 11:11 PM
Date Topic Subtopic POD Effective Date 14 Nov Scrubbing of clarity on [Manufacturer/Reseller/Dropshipper] for E-commerce related merchants Agents to...
Tue, 14 Nov, 2023 at 7:02 PM
Date Topic Subtopic POD Effective Date 15 Nov FIRS - Automation The Razorpay geneated FIRS are now available as a part of self serve for all the mer...
Wed, 15 Nov, 2023 at 7:27 PM
16 Nov Team member mapping for freshdesk ticket creation Team member mapping for freshdesk ticket creation has now been added on the freshdesk. Post On...
Tue, 21 Nov, 2023 at 5:56 PM
17 Nov KB article updated for the Manage teams KB Article on the manage teams has been updated: Link Agents to refer to the grid provided to cater the me...
Tue, 21 Nov, 2023 at 5:56 PM
Date Topic Sub Topic POD Effective Date 21 Nov Bounce request suppression The CNX_BSO agents continue to create child tickets however to the Ops_ch...
Tue, 21 Nov, 2023 at 6:31 PM