Date	Topic	Details	POD	Effective Date
2-29-2024	ATS & MTS for Banking Ops	Agents will no longer ask for the ATS & MTS proactively from merchants/POCs while raising tickets to the revenue management team. Banking ops team will specifically ask for ATS & MTS wherever required.	BSO, Omnichannel, International, SRF, SPR	2-29-2024