DateTopicDetailsPODEffective Date
April 19, 2024
New Dashboard UIRazorpay merchant dashboard has a new updated UI allowing the merchants to access the various details available with less clutter and enhanced detailing.ALL PODS
April 19, 2024
Follow up for different queries on UPI recurring tickets handled by the banking ops teamMerchants following up on the tickets for different issue on the ongoing thread raised for enabling upi-recurring will be forwarded to the BSO team post activation of UPI recurring.
BSO team to use the "late reassignment" field on FD and cater to the follow up issues/queries raised by the merchant on the same thread
Post Onboarding
Closing balance queriesClosing balance queries will be handled by the Fin-ops team. The BSO team to raise a child ticket for the same with the finance operations teamPost Onboarding