Date | Topic | Details | POD | Effective Date |
April 19, 2024 | New Dashboard UI | Razorpay merchant dashboard has a new updated UI allowing the merchants to access the various details available with less clutter and enhanced detailing. | ALL PODS | April 19, 2024 |
Follow up for different queries on UPI recurring tickets handled by the banking ops team | Merchants following up on the tickets for different issue on the ongoing thread raised for enabling upi-recurring will be forwarded to the BSO team post activation of UPI recurring. BSO team to use the "late reassignment" field on FD and cater to the follow up issues/queries raised by the merchant on the same thread | Post Onboarding | ||
Closing balance queries | Closing balance queries will be handled by the Fin-ops team. The BSO team to raise a child ticket for the same with the finance operations team | Post Onboarding |
19 April 2024 Print
Modified on: Sun, 21 Apr, 2024 at 8:52 PM