Date | Topic | Details | POD | Effective Date |
June 14, 2024 | Handling questions around call recording | KB LINK | All PODS | June 14, 2024 |
June 14, 2024 | Enabling cards_recurring | Card recurring, the BSO team to check if the feature Allow_billdesk_sihub on the MID If the same is not available, please create an internal child ticket to the Subscriptions group on FD. | Post Onboarding | June 14, 2024 |
June 17, 2024 | Update on the form link [Transfer to Sales]. - Fyi info only | The canned response has been updated with the latest link [typeform] while agent transfers the ticket to the sales for enquiry of account managers | Post Onboarding | June 17, 2024 |
14 , 17 June 2024 Print
Modified on: Mon, 17 Jun, 2024 at 6:20 PM