June 2024

June 5 2024
Date Topic Details POD Effective Date June 5, 2024 Queries to be parked to 'Rejected FOH Release' group Merchants reaching out regarding the...
Thu, 6 Jun, 2024 at 11:38 AM
June 10, 2024
Date Topic Details POD Effective Date June 10, 2024 Queries to be parked to 'Rejected FOH Release' group Merchants reaching out regarding th...
Tue, 11 Jun, 2024 at 10:26 AM
14 , 17 June 2024
Date Topic Details POD Effective Date June 14, 2024 Handling questions around call recording KB LINK All PODS June 14, 2024 June 14, 2024 Enabli...
Mon, 17 Jun, 2024 at 6:20 PM
June 19, 2024
Date Topic Details POD Effective Date June 19, 2024 Simpl payment method Simpl as a Payment Option for all merchants would be disabled. Communicat...
Wed, 19 Jun, 2024 at 5:17 PM
18 & 20 June 2024
Date Topic Details POD Effective Date June 18, 2024 AI bot for MCC Bot will now predict the 4 possible [nearest] MCCs based on the merchant's BM...
Fri, 21 Jun, 2024 at 10:51 AM
June 24, 2024
Date Topic Details POD Effective Date June 24, 2024 Process change on Mutual funds If the merchant is into Asset management company: Additional docu...
Tue, 25 Jun, 2024 at 12:32 PM
26 June 2024
Date Topic Details POD Effective Date June 26, 2024 Call scripts for the live chat agents When agents outcall from a chat queue to the MX, can the a...
Thu, 27 Jun, 2024 at 10:46 AM
28 June 2024
Date Topic Details POD Effective Date June 28, 2024 Instant settlements and on-demand settlements 1. Merchants requesting for enabling: On-demand se...
Mon, 1 Jul, 2024 at 11:34 AM