June 2024
Date Topic Details POD Effective Date June 5, 2024 Queries to be parked to 'Rejected FOH Release' group Merchants reaching out regarding the...
Thu, 6 Jun, 2024 at 11:38 AM
Date Topic Details POD Effective Date June 10, 2024 Queries to be parked to 'Rejected FOH Release' group Merchants reaching out regarding th...
Tue, 11 Jun, 2024 at 10:26 AM
Date Topic Details POD Effective Date June 14, 2024 Handling questions around call recording KB LINK All PODS June 14, 2024 June 14, 2024 Enabli...
Mon, 17 Jun, 2024 at 6:20 PM
Date Topic Details POD Effective Date June 19, 2024 Simpl payment method Simpl as a Payment Option for all merchants would be disabled. Communicat...
Wed, 19 Jun, 2024 at 5:17 PM
Date Topic Details POD Effective Date June 18, 2024 AI bot for MCC Bot will now predict the 4 possible [nearest] MCCs based on the merchant's BM...
Fri, 21 Jun, 2024 at 10:51 AM
Date Topic Details POD Effective Date June 24, 2024 Process change on Mutual funds If the merchant is into Asset management company: Additional docu...
Tue, 25 Jun, 2024 at 12:32 PM
Date Topic Details POD Effective Date June 26, 2024 Call scripts for the live chat agents When agents outcall from a chat queue to the MX, can the a...
Thu, 27 Jun, 2024 at 10:46 AM
Date Topic Details POD Effective Date June 28, 2024 Instant settlements and on-demand settlements 1. Merchants requesting for enabling: On-demand se...
Mon, 1 Jul, 2024 at 11:34 AM