DateTopicDetailsPODEffective Date
June 19, 2024
Simpl payment methodSimpl as a Payment Option for all merchants would be disabled. Communication has been sent across to the merchants with regards to the sameFYIJune 19, 2024
Merchants requesting for POC/ Account managerAgent to follow the steps mentioned here for merchants requesting for an account managerPost Onboarding & Omni channelJune 19, 2024
Policies Hosted on RazorpayAgents should not send across NC to the merchants who have hosted the policies on Razorpay.
If there are any edge cases observed which requires an NC, please highlight the case to the Process excellence team for review
Pre onboardingJune 19, 2024
Allow billdesk sihub Tag additionSRF agent to add the Allow_billdesk_sihub tag to the merchants which have been whitelisted by the PSE team for card recurring
BSO Agent to check if the merchant has a Hitachi terminal before raising it to PSE for whitelisting.
If Hitachi is not available, request the merchant to make a first card transaction post which the request can be raised to subscriptions group for whitelisting the MID
Post onboardingJune 19, 2024