| Date | Topic | Details | POD | Effective Date |
June 19, 2024 | Simpl payment method | Simpl as a Payment Option for all merchants would be disabled. Communication has been sent across to the merchants with regards to the same | FYI | June 19, 2024 |
| Merchants requesting for POC/ Account manager | Agent to follow the steps mentioned here for merchants requesting for an account manager | Post Onboarding & Omni channel | June 19, 2024 | |
| Policies Hosted on Razorpay | Agents should not send across NC to the merchants who have hosted the policies on Razorpay. If there are any edge cases observed which requires an NC, please highlight the case to the Process excellence team for review | Pre onboarding | June 19, 2024 | |
| Allow billdesk sihub Tag addition | SRF agent to add the Allow_billdesk_sihub tag to the merchants which have been whitelisted by the PSE team for card recurring BSO Agent to check if the merchant has a Hitachi terminal before raising it to PSE for whitelisting. If Hitachi is not available, request the merchant to make a first card transaction post which the request can be raised to subscriptions group for whitelisting the MID | Post onboarding | June 19, 2024 |
June 19, 2024 Print
Modified on: Wed, 19 Jun, 2024 at 5:17 PM