Date | Topic | Details | SOP LInk | Effective Date |
24-Sep-2024 | Refund Charges | >Added Steps to find the Mode of Refund opted by the MX to assist on the charges applied | Link | 24-Sep-2024 |
24-Sep-2024 | Refund over 6 months | > If MX insists of Refund older than 6 months, provide Instant Refund or offline refund option | Link | 24-Sep-2024 |
24-Sep-2024 | Refund Timeline | > Instant Refund timeline corrected from 2L to 5L | Link | 24-Sep-2024 |
24-Sep-2024 | Account Rejection from Reg to Unreg | > IF any Mx would want to disable the existing account as they would want to move from Reg to Individual, Reject the account under : duplicate_or_erroneous_creation | Link | 24-Sep-2024 |
24 Sep 2024 Print
Modified on: Thu, 26 Sep, 2024 at 2:05 PM