Sep 2024

03 Sep 2024
Date Topic Details POD Effective Date September 3, 2024 On demand Settlement requests - SRF SRF team to transfer the cases to Capital team Or Ask th...
Fri, 6 Sep, 2024 at 9:10 AM
04 Sep 2024
Date Topic Details POD Effective Date September 4, 2024 IDfy reviews 5 star feedback model has been added on the IDfy tool for the agents to submit ...
Fri, 6 Sep, 2024 at 9:14 AM
06 Sep 2024
Date Topic Details POD Effective Date September 6, 2024 Paypal FAQ link added SOP : Link Post Onboarding September 6, 2024 September 6, 2024 SOP...
Tue, 10 Sep, 2024 at 9:16 AM
12 Sep 2024
Date Topic Details POD Effective Date September 12, 2024 Feedback on Razorpay Docs With the intent to ensure RazorPay Public Documents [razorpay.com...
Mon, 16 Sep, 2024 at 3:25 PM
17 Sep 2024
Date Topic Details POD Effective Date September 17, 2024 A-NPS for SAV Agents to share the feedback form for 'SAV', The survey link has been...
Wed, 18 Sep, 2024 at 11:51 AM
19 Sep 2024
Date Topic Details POD Effective Date September 19, 2024 Troubleshooting steps: Pre Onboarding SOP : Link Pre Onboarding September 19, 2024 Septe...
Fri, 20 Sep, 2024 at 11:56 AM
23 Sep 2024
Date Topic Details POD Effective Date September 23, 2024 Highlight URLs :link: in Admin Dashboard (Website Update Flow) Previously, the URLs in the ...
Tue, 24 Sep, 2024 at 10:37 AM
24 Sep 2024
Date Topic Details SOP LInk Effective Date 24-Sep-2024 Refund Charges >Added Steps to find the Mode of Refund opted by the MX to assist on the cha...
Thu, 26 Sep, 2024 at 2:05 PM
26 Sep 2024
Change Management : 26-Sep-2024 Topic Details POD SOP Link Effective Date No Code Monetisation A nominal extra fee is being charged, over the standa...
Fri, 27 Sep, 2024 at 11:48 AM
27-Sep-2024
Change Management : 27-Sep-2024 Topic Details POD SOP Link Effective Date Razorpay Reports Consolidated view of all the reports that can be download...
Fri, 27 Sep, 2024 at 6:47 PM