Support Knowledgebase

Change Update/Clarification/Reiteration Description Applicable POD Effective Date Settlement cycle auto-updated for Linked accounts The linked account...

Change Update/Clarification/Reiteration Description Applicable POD Effective Date Validation of "Legal name" on GST doc Maker and Checker to...

Change Update/Clarification/Reiteration Description Applicable POD Effective Date Valid reassignment field update BSO agents can now update if the reas...

Change Update/Clarification/Reiteration Description Applicable POD Effective Date Field addition on freshdesk The below 4 fields are made mandatory fo...

Change Update/Clarification/Reiteration Description Applicable POD Effective Date Child ticket scenarios - Agent SOP checklist Agents can create child...

Change Update Description Applicable POD Effective Date Idfy website checks The checkers team to use Idfy tool to review and record the details on the...

Change Update Description Applicable POD Effective Date Checker comments to be followed for banking ops comments The Ops team to rely and act as per th...